Product design / quotation inquiry
- Review and analyze customer 2D & 3D files
- Supplier / sub – contractor selection
- Provide alternative solutions in both the design and / or material to use (Cost and /or production efficiency prospective)
Sample development
- Monitor tooling / sample run schedule
- Sample inspection before submitting
- Technical support and communication
Mass production run
- Series of quantity inspection (IQC, IPQC, OQC)
- Production schedule monitoring
- Logistics control
- Inventory control & management
Customer Claim
- Analyzing the root cause, corrective action and prevention.
- 8D report
- Implementation and monitoring of the corrective action into SOP until the issue has been resolved.